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Princess Family Club Riviera, Playa del Carmen

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From241US$ /night
Check-in
23Apr2025Select date
Check-out
24Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Resort

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710

Princess Family Club Riviera is a premier family-friendly resort in Playa del Carmen, Mexico, designed to provide a fun-filled vacation for families of all ages. Nestled along the stunning coastline of the Riviera Maya, this resort features more than 140 spacious accommodations, including options with direct pool access. Recognized for its exceptional facilities and services, guests can indulge in gourmet dining at themed restaurants and enjoy a wealth of recreational activities. With its close proximity to local attractions and stunning natural beauty, the resort is an ideal base for family adventures.

Location

Situated just a few minutes from the heart of Playa del Carmen, the resort is ideally located for exploring the vibrant surroundings and local attractions. It is a short distance from landmark sites such as the archaeological Tulum ruins and the lively resort of Cancun. Guests can easily access transportation options for day trips, making it convenient to enjoy the rich cultural and natural offerings of the area.

Rooms

Princess Family Club Riviera offers a variety of spacious family rooms designed for comfort and convenience. The accommodations include two double beds or one king-size bed, along with a bunk bed for children, ensuring a cozy stay for families. Some rooms feature direct access to the pool, providing an added luxury experience. All rooms are equipped with amenities such as an iPod docking station, special children's gifts, and a minibar.

Eat & Drink

The resort features a range of dining options, including an exclusive Pirate Buffet restaurant that caters specifically to families. Guests can enjoy international cuisines at three all-inclusive buffet restaurants, as well as a la carte choices at seven additional restaurants offering Italian, Mexican, and Asian dishes. The dining experience is complemented by themed dinners and an exclusive ice cream parlour for a sweet treat.

Leisure & Business

Families can take advantage of numerous recreational activities within the resort. There are four swimming pools designed for children, a themed area featuring slides and waterfalls, and a Kids' Club that offers a plethora of activities for kids aged 4 to 12. In addition, the resort hosts evening entertainment such as live shows, themed parties, and activities tailored for teens, ensuring entertainment for all ages.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Family Club Room Pool Access
Max:
3 persons
55 m² 
Bed options:
3 Single beds
Garden view
Shower
Coffee machine
Check Prices
Family Club Room
Max:
3 persons
55 m² 
Bed options:
3 Single beds
Garden view
Shower
Coffee machine
Check Prices
Family Club Pool Access
Max:
2 persons
55 m² 
Bed options:
1 King-size bed
Garden view
Shower
Coffee machine
Check Prices

Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Centre
Playa del Carmen 6.5 km
Airports
Aeropuerto de Playa del Carmen (PCM) 11.0 km
Cancun (CUN) 51.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • 24-hour security
  • Luggage storage
  • Lift
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Billiard tables
  • Darts
  • Table tennis

Guest Parking

  • Dryer

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services

Dining

  • Restaurant
  • Snack bar
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Baby pushchair
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Night club
  • Entertainment
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Turkish bath
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Dryer

Media

  • AM/FM alarm clock
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Location

Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Map view
Prolongacion 5Ta. Avenida, Mz 20, Lote 006, Playa del Carmen, Mexico, 77710
Nearby
Punta Bete
1.2 km
Restaurants
Koh Thai
1.5 km
Predio El Limonar fraccion 2

Reviews and Ratings

Feedback from previous guests about their experience
84%
liked the resort and would come back again
8.4/10
Great
Rooms
7.2
Location
6.0
Service
8.0
Dining
5.0
Guest reviews
8.4/10
based on 9 reviews
7.9
7.9/10 based on 255 reviews
Tom
United States, December  2024
6.8/10

I recently stayed at this hotel and had a mixed experience. On the plus side, the rooms were impressively spacious and kept clean, which made my stay comfortable. The staff, particularly Karla, Rocio, and Ricardo, were super nice and accommodating. However, I found the dining options underwhelming, especially the buffet. Additionally, the location was farther from Cancun than I anticipated, which was a bit inconvenient.

Rooms
8.0
The rooms were nicer and more spacious than most hotel rooms I’ve seen for similar prices, and everything was clean and tidy.
Service
9.0
The service was generally good; the staff was kind and helpful, especially the team members I mentioned earlier.
Location
7.0
The hotel was farther away from Cancun than I expected, which made it less convenient, although the surroundings were well-kept and beautiful.
Dining
5.0
The dining experience was quite disappointing; the buffet food was not appealing, and overall, the food quality seemed lacking.
Facilities
6.0
The facilities were decent, but the dining options really needed improvement.
Richard
United States, October  2024
7.2/10

I had a nice stay overall, as the hotel was spacious and offered a homey vibe. The cleanliness was top-notch, and I appreciated the amenities they provided. However, the room had a somewhat damp smell, which wasn't ideal. Additionally, the dining options weren't great, sometimes even disappointing. But, I enjoyed the beautiful surroundings and well-kept areas.

Rooms
7.0
The rooms were spacious and clean but had a damp smell. Despite that, the decoration was quite cute and suited our needs.
Service
9.0
The service was awesome, especially from the staff members like Karla, Rocio, and Ricardo. They were extremely friendly and accommodating throughout our stay.
Location
6.0
While the hotel was beautiful and well-kept, it was farther away from Cancun than I expected, which made things a bit tricky for dining options outside.
Dining
5.0
The dining experience was quite average, with some meals being simply okay and others not up to par at all. I found the options to be limited and could have been better.
Facilities
8.0
The facilities were well-maintained, and I enjoyed the clean and beautiful grounds of the hotel.
Alexander
United States, October  2024
6.4/10

I had a pleasant stay at the hotel, as the rooms were spacious and ideal for my family. The pool access right out of our room was a major plus, making it easy to enjoy the water. However, there was a damp smell in the room that was a bit off-putting. Overall, the experience was decent, but the location was farther from Cancun than I initially thought.

Rooms
7.0
The rooms were spacious and great for sharing with kids, but there was an unpleasant damp smell in ours.
Service
6.0
The service was friendly, especially towards the kids, but some staff seemed unsure about basic information.
Location
5.0
The hotel was set in well-kept grounds, but it was quite a distance from Cancun, which was unexpected.
Dining
6.0
Dining options were just average, with some meals not living up to expectations, but quieter restaurants made for a more enjoyable experience.
Facilities
8.0
The facilities were nice, particularly the pool area, which was well-maintained and enjoyable.
William
United States, September  2024
7.0/10

I had a lovely time at the hotel; the rooms were spacious and perfect for my family. However, there was a damp smell in the room that was a bit off-putting. The staff was quite nice and helpful, but the dining options could definitely use some improvement. The pool was well-kept and provided a great spot for relaxing. Overall, it was a good experience, though not without its issues.

Rooms
7.0
The room was very spacious, making it ideal for sharing with kids, although it did have a damp smell.
Service
8.0
The service was nice, and the staff was friendly, especially with the kids.
Location
6.0
The location was farther away from Cancun than I expected, but it was nicely maintained and beautiful.
Dining
5.0
The dining experience was quite average, with some meals being just okay and others not great.
Facilities
9.0
The pool area was well-maintained and enjoyable, a great place to relax.
Matt
United States, September  2024
6.6/10

I had a really spacious room that was ideal for traveling with kids, although there was a slight damp smell in the corner. The service was pretty good, especially with the staff being great with the children. However, I found the location a bit farther from Cancun than I expected, which could be a bit inconvenient for some. While the dining experience was okay, it lacked variety, especially in the buffet. Overall, I think it was a good value for the spaciousness and family-friendly environment, but the smell and dining options could use some improvement.

Rooms
7.0
The room was very spacious and ideal to share with kids, though it had a damp smell.
Service
8.0
The staff was great with the kids and responsive to our needs.
Location
6.0
The hotel was a bit farther away from Cancun than we expected, but the surroundings were beautiful and well-kept.
Dining
5.0
The dining options were just okay, with the buffet sometimes being less enjoyable due to a lack of variety.
Facilities
7.0
The amenities were decent, but considering the overall experience, I expected a bit more luxury.
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23Apr2025Select date
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Rooms and Guests2 Guests, 1 Room